Myself and my two teenage children stayed for 5 nights. The location of the hotel is ideal in the centre of Tignes 2100 just 5 min walk from the ski lifts and facilities. The spa and boot room on the bottom floor is well set up for preparing for skiing and some relaxation. The family room was comfortable if ia little tight and in need of little updating. It had a balcony and great view of the slopes. We stayed on a half board basis and my 2 children are Coeliac (severe gluten allergy). The hotel staff including the chef could not have been more accomodating - including cooking a separate dish for my daughter on request - and we were all able to enjoy lovely meals without issue. We also took advantage of the 'dine around' capability with one of the other hotels and the food was similarly excellent and accommodating of our circumstances. The staff helped us with everything from sourcing ski passes, organising transfers and receiving amazon parcels. They were friendly and knowledgeable. Highly recommend for a very comfortable stay in a relaxed friendly atmosphere with access to the ski slopes.